Privacy Policy

Last updated: January 16, 2026

VarietyNana (“we”, “us”, or “our”) operates the website https://www.varietynana.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from the Site, and your choices regarding this information.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information when you interact with our Site, place an order, or communicate with us.

a. Personal Information You Provide

When you place an order or contact us, we may collect personal information that you voluntarily provide, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely)

We collect this information to fulfill orders, process payments, communicate with you about your purchases, and provide customer support.

b. Usage Information

We automatically collect certain information when you visit the Site, such as:

  • IP address
  • Device information
  • Browser type and operating system
  • Pages viewed and time spent on the Site
  • Referral source

This information helps us understand how visitors use our Site and improve our services.

2. How We Use Your Information

We use the information we collect for the following general purposes:

  • To process and fulfill your orders
  • To communicate order confirmations, updates, and support messages
  • To provide, maintain, and improve our Site and services
  • To personalize your shopping experience
  • To send promotional emails if you have opted in
  • To prevent fraud and ensure Site security

We do not sell, rent, or trade your personal information to external parties for their marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site and to provide you with tailored features, such as remembering your preferences across visits.

Cookies are small data files placed on your device that help us recognize your browser on return visits and understand how you navigate the Site.

You can choose to accept or decline cookies through your browser settings. If you disable cookies, some features of the Site may not function properly, such as saved cart contents or personalized recommendations.

4. Sharing Your Information

We may share your information with third parties in limited circumstances:

  • Service providers: Third-party vendors that help operate the Site, process payments, fulfill orders, or provide customer support
  • Legal requirements: If required by law, court order, or to protect the rights, property, or safety of VarietyNana or others
  • Business transfers: If our business is sold or merged with another company, personal information may be transferred to the new owner

We only share the information necessary for these purposes and subject to strict confidentiality obligations.

5. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

6. Third-Party Services

We use third-party services such as Shopify (for store operations), payment processors (for payments), and analytics providers (to understand Site usage). These parties may have access to your information strictly to perform their functions on our behalf. We require them to handle your information consistently with this Privacy Policy and applicable law.

7. Your Rights

Depending on your location, you may have rights relating to your personal information, including the right to:

  • Access the personal information we hold about you
  • Ask to correct inaccurate information
  • Request deletion of your personal information
  • Opt out of promotional emails

To exercise any of these rights, please contact us using the contact information below.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we learn that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. The “Last updated” date at the top of this policy indicates when it was last revised.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

VarietyNana
Email: support@varietynana.com
Address: VarietyNana, Millennium City 3, 12/F, Unit 1203, 370 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong

Thank you for shopping with us and trusting us with your information.